Privacy Policy

1. Introduction & DPDP Governance

NammaCampus operates under a strict data-minimization architecture compliant with India's Digital Personal Data Protection (DPDP) Act, 2023. We collect only what is strictly necessary to deliver course syllabus, academic notes, and previous question papers.

• Built specifically for Karnataka university students
• No selling, leasing, or monetizing personal data to advertisers
• Full compliance with Indian IT Act 2000 & DPDP Act 2023

2. Personal Data We Collect

To deliver personalized syllabus filtering and offline study capabilities, we collect minimal academic and identity records:

• Identity: Name, email, & avatar via Google Sign-In
• Academic: University, Course, Syllabus scheme, & Semester
• Optional: Mobile number (only if voluntarily provided for updates)
• Security: Anonymized crash logs and Firebase App Check tokens

3. Purpose of Data Processing

We process student information solely to enhance your academic workflow and protect platform security:

• Personalized notes & question papers for your exact syllabus
• High-speed local device caching for offline study without internet
• Security defense against unauthorized scraping and DDoS attacks
• Document issue verification and platform quality assurance

4. Your Rights as a Data Principal

Under the DPDP Act 2023, you retain absolute ownership and control over your personal information:

• Right to Access: View stored records in Academic Profile anytime
• Right to Correction: Modify course, semester, or name in Edit Profile
• Right to Erasure: Permanent, instant account deletion in Settings (or via our Account Deletion Request Portal)
• Right to Withdraw: Opt out of non-essential telemetry anytime

5. Grievance Redressal Officer & Postal Address

In accordance with Section 19 of the DPDP Act, 2023, and global postal disclosure laws, student inquiries, data erasure, or grievances can be addressed directly to our Grievance Officer:

• Grievance Officer: NammaCampus Grievance Redressal Team
• Organization: NammaCampus Educational Technologies
• Physical Postal Address: #42, 3rd Cross, 8th Main, Koramangala 4th Block, Bengaluru, Karnataka 560034, India
• Email: grievance@nammacampus.in (or support@nammacampus.in)
• Telephone: +91 (80) 4123-5678
• Statutory SLA: Acknowledgment within 24h, resolution within 7 days

6. Age Verification & Minor Protection (COPPA & DPDP Act 2023)

NammaCampus is dedicated strictly to college, university, and diploma students. We enforce strict age safeguards in full compliance with the U.S. Children's Online Privacy Protection Act (COPPA) and India's DPDP Act, 2023:

• Eligibility: Users must be 18+ or at least 13 with verified parental/guardian authorization
• Zero Tracking of Children: We do not knowingly collect personal information from children under 13
• No Profiling: No behavioral monitoring or targeted advertising is conducted on student profiles
• Instant Removal: Any account identified as belonging to an unverified child is immediately purged

7. Zero Session Replay & Keystroke Recording (CIPA Compliance)

In strict accordance with the California Invasion of Privacy Act (CIPA) and anti-wiretapping statutes, NammaCampus maintains an absolute zero-surveillance design:

• No Session Replay: We do NOT use Hotjar, FullStory, Microsoft Clarity, LogRocket, or PostHog session replay
• No Keystroke Logging: Keystrokes, clipboard contents, and form interactions are never captured
• Encrypted Channels: All app telemetry and PDF requests are secured with TLS 1.3 encryption

8. Email Communications & CAN-SPAM Act Compliance

Every non-transactional email, announcement, or newsletter dispatched by NammaCampus adheres strictly to the U.S. CAN-SPAM Act (15 U.S.C. § 7701) and global anti-spam mandates:

• 1-Click Unsubscribe: Every marketing or update email contains a prominent 1-click opt-out link
• Physical Postal Identifier: Clear postal address (Koramangala, Bengaluru) included on every footer
• Prompt Processing: Unsubscribe requests are processed immediately and honored within 24 hours